Here are the steps on how you can reactivate your subscription or auto-shipment:
- Login to your account using the email address you previously registered with your subscription. You can go through this link.
- Type in your email and click Get login code.
- Once you are logged in, you should see your inactive subscription/s. Scroll down and click on More (one with three dots icon) and click Reactivate.
- Then proceed to select the date when you want your subscription to renew and hit on Confirm.
NOTE: By default, all subscriptions are set to renew every 4 weeks unless you selected a different frequency during your initial order. Don't worry! If you wish to change it, here are the steps on How to Change your Subscription Frequency
If ever you are having a hard time getting the code, you can reach us out through phone, chat, or email and we'd be happy to assist you.